Democratization of Expertise

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Home improvement is dependent on expert knowledge. We’re pioneering a series of capabilities designed to unlock and better distribute expertise to our customers and associates.

Service person in female customer's kitchen measuring space using Lowes Measure Your Space mobile interface.

At Lowe’s Innovation Labs, we see a future in which emerging technologies will unlock and distribute expertise among our customers and associates in transformative ways, and enable new modes of collaboration, no matter where they are.

AI, computer vision, and spatial computing will come together to present decades of home improvement experience in new ways, to reinvent training and to facilitate remarkable advances in remote collaboration. 

Projects in this area

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AI-assisted product recommendations for your home improvement needs

Lowe's Product Expert: Custom GPT

  • AI
  • Generative AI
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Female measuring bedroom walls with Lowe's Innovation Labs Measure Your Space experience through the Lowe's Home Improvement mobile app.
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Using LiDAR to take the guesswork out of shopping for flooring

Measure Your Space

  • LiDAR
  • Spatial Computing
  • AR
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Customer holding a powertool-shaped controller learning how to trim hedges in a VR environment.
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A virtual backyard for in-store power tool demos

Holoroom Test Drive

  • 2018
  • VR
  • AR
  • Haptics
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African-American female wearing VR headset learning DIY skills in a Lowes Home Improvement holoroom experience.
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Teaching DIY skills in a fun, interactive virtual reality environment

Holoroom How To

  • 2017
  • VR
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African-American family in a Lowes Home Improvement store using in-store navigation to find what they need.
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Finding what you need, faster

In-Store Navigation

  • 2017
  • AR
  • Spatial Computing
Store aisle in Lowe's Home Improvement in a split view of real life and the store Digital Twin digital representation.

Future Stores

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Imagine a Lowe’s store that can tailor itself to you. We’re exploring technologies -- like digital twins, AI, and spatial computing -- and building capabilities that can enable our associates to better manage our stores, making sure they adapt, evolve, and meet customer needs on a more personal level.

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Partners

Interested in partnering with Lowe’s Innovation Labs?

Building the future of home improvement requires a variety of skills and perspectives. At Labs, we often look to external tech leaders to innovate with us. We’d love to connect with you.

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Careers

Build the future with Lowe's Tech.

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